Voka.AI

Voice. Operations. Knowledge. Architecture.

Unified Communications &

Collaboration

  •  

  •  

  • 3CX Hosted PBX

  •  

  • On-Premise PBX

  •  

  • SIP trunking

  •  

  • CONTACT CENTRE

  •  

  • CALL RECORDING

  •  

  • VOICEMAIL - TO- EMAIL

  •  

  • COLLABORATION TOOLS

  •  

  • ROOM KITS

  •  

  • Teams Direct Routing

  •  

  • PUSH TO TALK

  •  

  • Hospitality Solutions

  •  

“Crystal-clear, intelligent voice—anywhere, anytime.”

Managed Services &

Network Performance

 

 

Managed LAN

 

Managed WAN & SD-WAN

 

Managed Wi-Fi

 

MANAGED FIREWALL

 

CCTV SOLUTIONS

 

24/7 AI-MonitorED NOC

 

Ticketing & Incident Response

 

SLA - BASED SUPPORT

 

REMOTE MANAGEMENT

 

 

PATCH & FIRMWARE MANAGEMENT

 

backup & DISASTER RECOVERY

 

Automation & zero touch 

 

“Operational Efficiency, delivered as a service”

Intelligence &

Strategic Advisory

 

 

digital transformation planning

 

ICT STRategy & roadmapPing

 

EXECUTIVE BRIEFINGS

 

ROI modeling

 

RFP Creation & evaluations

 

Project & Program Management

 

training and enablement

 

ARCHITECTURE REVIEWS

 

AI-augmented consulting  

 

 

 

 

 

“From Insight to Execution - consulting that's intelligent by design”

Infrastructure Design &

Systems Integration

 

 

Site Surveys & Infrastructure Audits

 

Network Design & Topology Planning

 

Wi-Fi Heatmapping & RF Planning

 

Structured Cabling Design

 

Rack & Power Layouts

 

CCTV Layout & Field of View Planning

 

Redundancy & Failover Planning

 

Documentation & As-Built Drawings

 

 

 

 

“Build the foundation of what's next”

Product Descriptions

📞 Voice – Unified Communications

Product

Description

3CX Hosted PBX

Cloud-based phone system with IVR, softphones, call queues, and remote administration.

On-Premise PBX

Locally installed system with full control and customization.

SIP Trunking

Local and global SIP provisioning,

Contact Centre

Advanced queueing, agent dashboards, wallboards, and reporting.

Call Recording

Secure, compliant voice recording

Voicemail-to-Email 

AI-based voicemail delivery and transcription

 Collaboration Tools

HD video meetings with screen sharing, whiteboards, and AI features.

Room Kits

Preconfigured hardware bundles for smart meeting rooms.

Teams Direct Routing

External calling via Microsoft Teams

Push to Talk

Instant voice comms for mobile or field staff.

Hospitality Solutions

VoIP for hotels: room lines, PMS, wake-up calls

⚙️ Operations – Managed Services

Product

Description

Managed LAN/WAN/

SD-WAN, Wi-Fi

Optimized, monitored enterprise networking.

Managed Firewall

Remote threat protection and policy control.

CCTV Monitoring & Alerts

Health checks and motion-triggered alerts.

24/7 AI-Monitored NOC

Always-on system oversight using AI.

Incident & Ticketing System

Helpdesk tracking with escalation.

SLA-Based Support

Guaranteed response and resolution timelines.

Remote Management

Offsite control of IT and voice assets.

Patch & Firmware Management

Scheduled system updates and security patches.

Backup & Disaster Recovery

Secure backups and tested recovery workflows.

Automation & Zero Touch

Scalable, hands-free device rollout and setup.

🧠 Knowledge – Consulting & Advisory

Product

Description

Digital Transformation Planning

Define a roadmap to modernize systems, tools, and workflows across the business.

ICT Strategy & Road-mapping

Align techology with business goals

Executive Briefings

Present strategic insights to decision-makers.

ROI Modeling

Project value, savings, and payback periods for proposed investments.

RFP Creation & Evaluations

Draft requirements and assess vendor proposals for compliance.

Project & Program Management

Oversee timelines, resources, risks, and delivery across initiatives.

Training & Enablement

Sales, Presales and Product Training

Architecture Reviews

Validate designs to ensure efficiency, scalability, and reliability.

AI-Augmented Consulting

Enhance solution design and automation using AI-driven insights.

🧰 Architecture – Infrastructure Design

Product

Description

Site Surveys & Audits

On-site checks for infrastructure readiness.

Drone Surveys

Aerial mapping for layout and planning.

Networking 

Switches, firewalls, 

SD-WAN devices

Wi-Fi Design & Heatmapping

AP placement, RF planning, using AI

Structured Cabling

CAT6/CAT6A, fiber, patch panels, and labeling

Power & Rack Solutions

UPS, PDUs, rack layouts, and cable management

CCTV & Surveillance

IP cameras, NVRs, and remote access

Failover Planning

Backup paths, dual power feeds, and link resilience design.

Documentation & As-Builts

Diagrams, labels, and client handover kits.